REQUEST A REFUND
Aspect Sun Physical Sun Protection SPF50+ Products

As previously communicated, Advanced Skin Technology is investigating the SPF ratings of our Aspect Sun Physical Sun Protection SPF50+ and Aspect Sun Tinted Physical SPF50+.    

While we are awaiting the full completion of independent testing, preliminary results suggest that the SPF level of the two products listed below is unlikely to meet the labelled SPF rating.  

As a brand committed to sun safety and skin health, we are not satisfied with these outcomes and wish to act immediately. We have been working closely with the Therapeutic Goods Administration (TGA) and are now implementing this Urgent Recall. No other products in the Aspect Sun range are impacted and remain available for sale.

If you have purchased either of the affected products listed below, you are eligible for a full refund.

How to claim your refund

Customers who have purchased products from the affected batches may request a refund via the form below. Refunds will be processed within 14 business days. 

To facilitate a smooth process, please ensure that all sections of the refund form are completed and you have included either your proof of purchase or clear images of your product, with the front, back, and batch number clearly visible. 

Need Help?

If you have any questions or need assistance, please contact our customer care team at astreception@advskin.com.au.

We sincerely apologise for any inconvenience this may cause and thank you for your understanding and continued support.